Who we are
Suggested text: Our website address is: https://carsrental.zeal.tl
Introduction
ZEAL, Unipessoal, Lda. (“ZEAL Car Rentals”) respects the privacy of its clients and website users. This Privacy Policy explains how ZEAL collects, uses, stores, and protects personal information provided through its services and website.
By using ZEAL’s website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
ZEAL may collect personal information including, but not limited to:
- Full name
- Contact details (phone number, email address)
- Identification details required for rental purposes
- Booking and rental information
- Payment-related information (excluding sensitive banking passwords or PINs)
Information may be collected through:
- In-person rental arrangements
- Website contact or booking forms
- Email, phone, or WhatsApp communication
How We Use Your Information
ZEAL uses personal information solely for legitimate business purposes, including:
- Processing bookings and rental agreements
- Providing car rental and driver-inclusive services
- Communicating with clients regarding services, schedules, or changes
- Fulfilling legal, administrative, or contractual obligations
- Improving service quality and customer experience
ZEAL does not sell or trade personal data to third parties.
Information Sharing and Disclosure
Personal information may be shared only when necessary:
- With ZEAL staff for service delivery and administration
- With authorities if required by law or legal process
- With insurance providers in the event of accidents or claims
ZEAL will not disclose personal information to third parties for marketing purposes.
Data Storage and Security
ZEAL takes reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
Personal data may be stored in:
- Physical files
- Digital records (email, internal systems, or secured devices)
Access to personal data is limited to authorized personnel only.
Data Retention
Personal information is retained only for as long as necessary to:
- Fulfill rental and service obligations
- Meet legal or administrative requirements
- Resolve disputes or claims
Once no longer required, data is securely disposed of or deleted where practicable.
Cookies and Website Analytics
ZEAL’s website may use basic cookies or analytics tools to:
- Improve website functionality
- Understand general usage patterns
These tools do not collect personally identifiable information without user consent.
Client Rights
Clients may:
- Request access to their personal information
- Request correction of inaccurate information
- Request clarification on how their data is used
Requests can be made by contacting ZEAL using the details provided below.
Third-Party Links
ZEAL’s website may contain links to third-party websites. ZEAL is not responsible for the privacy practices or content of external websites.
Clients are encouraged to review the privacy policies of third-party sites independently.
Policy Updates
ZEAL reserves the right to update or amend this Privacy Policy at any time. Updates will be published on the website and become effective upon posting.